FAQs

How to apply to be a Cool Rewards member?
You can obtain an application form at any Swensen's restaurant or apply online at "Member's Corner" in this website. To apply, please furnish full particulars and submit application form with an attached receipt of $50 spent at any Swensen's restaurant in a single receipt. Application online will require a scanned copy of the receipt.


Receipts cannot be used in conjunction for bonus points accumulation by another Cool Rewards member.

How do I redeem my Rewards?
It's easy! You can redeem $10 off your bill instantly with every 200 bonus points* at point-of-payment at any Swensen's outlet. For 1000 bonus points, you can redeem $100 worth of Swensen's dining discount vouchers, plus a 1 kg ice cream cake voucher. Requests for 1000 bonus point redemption can be made online at "My CR Account" in this website, by phone at 6788 8128 or via email at swensens_mship@abr.com.sg. Please note that ice cream cake vouchers are valid for 3 months and Swensen's dining discount vouchers are valid for 12 months.

*Cool Rewards card must be presented upon redemption.

Back to top